Four blocks inside

Clear KYC at Jeetcity Casino and keep your payouts moving

Licensed operators must confirm who you are before money leaves the account, so expect the check to take around 22 hours.

Start verification

Gaming Control Board Curaçao licence OGL/2008/6192/902 held by Jeetcity Casino N.V. since 2008

No surprises

Checked once, then withdrawals move

Six short lines cover who runs the check and what it costs you in time.

Checks your account

Jeetcity Casino N.V.

Licence held

Gaming Control Board Curaçao, OGL/2008/6192/902

Typical turnaround

22 hours

Required by

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

How it runs

While your documents are on their way

Four steps take you from an unverified account to one that pays out without a pause.

Find the outstanding items

From your account area, open the verification section and read the list of what is still outstanding, since some items are only asked for once you request a payout.

Blurry phone shots versus sharp ones

Photograph your photo ID on a flat, well-lit surface, keep all four corners inside the frame and check that no glare hides the text or the portrait.

Full card image versus masked one

Snap the front of the payment card you used, and cover the middle digits so only your name and the last four numbers stay visible in the image.

Will a rejected copy delay my payout?

Send everything to the verification team and give it around 22 hours; if a copy is rejected, you get told which one, and uploading a replacement restarts the clock.

Waiting on papers

Which papers clear the check fastest?

This block tells you exactly what each document must show, so a rejected copy is unlikely.

Photo ID

ConfirmsYour name, photo and birth date

Must showAll four corners, no glare, unedited

Proof of address

ConfirmsWhere you actually live in New Zealand

Must showYour full name, the address, a date inside three months

Payment card image

ConfirmsThe card behind your deposits is yours

Must showCardholder name and the last four digits visible

Five Minutes, Free

Not Every Player Waits the Same Time

You will know exactly which point in your account triggers the upload, so nothing lands as a surprise.

Age Confirmed Up Front

Registration is where our license can strike first, and we may confirm that you are 18 or older before your account opens properly rather than leaving it until a payday.

Your Details Don't Fit

Details that differ from your documents, a nickname, a maiden name, a swapped address, hold the check open until they line up with the paperwork you send us.

Routine Sums, Stronger Check

Deposits or withdrawals far outside your usual pattern reach the AML team, who ask you to explain the activity and back it with paperwork before anything moves.

Your First Payout Request

One withdrawal brings the full check your way, since payouts leave the casino and the regulator wants an identity behind every one of them.

Where your money comes from, explained

Source of funds checks come with the licence held under Gaming Control Board Curaçao number OGL/2008/6192/902, and every licensed operator runs them for anti-money-laundering reasons. Treat the request as routine paperwork rather than suspicion: Jeetcity Casino N.V. asks the same questions of many New Zealand players, and answering fully keeps your payout moving.

Depending on your situation, the verification team may ask for any of these:

Recent bank statement
Payslips from your employer
Employment contract or letter
Proof of a pension or benefit
Evidence of a recent asset sale

Sent Back? Here Is What Happened

Expired Paperwork. A document past its expiry date proves nothing to our reviewers, so the file comes back the same day it lands. Take out your current version and photograph it Check the expiry date before you upload

Is Part of It Cut Off? Corners, edges or a glare across the printed text leave reviewers unable to read the whole page, and the copy is returned unread. Lay the page flat on a plain surface Fit all four corners inside the frame

You Sent a Screen Grab. A screen capture carries no proof that a real card or page was in your hand, so our team cannot accept it as evidence. Photograph the physical document instead Use your phone camera, not a screen grab

Withdrawal pending?

Quick answers on identity checks

Six plain answers for Kiwi players with a check in progress or a withdrawal on hold.

How long does the verification take once I send everything?+

Most checks done through Jeetcity Casino close inside 22 hours. That clock starts when a complete set lands, not when the first file uploads. A missing corner or blurry line restarts it, so send everything in one go.

What do I do if my document gets turned down?+

Read the reason attached to the refusal before sending anything new. Nine times out of ten it is glare, a cut edge or an expired date, and a fresh photo fixes it. Reply to [email protected] with the corrected copy and it rejoins the queue.

My surname changed since I signed up, is that a problem?+

Not a problem, but the two names must match. Send the document showing the change, such as a marriage certificate or a deed poll, alongside your current photo ID. Once the file reflects the new name, the check carries on without a second request.

Can the check come up before I try to cash out?+

Yes. The licence allows a request at registration or at your first deposit, so it can arrive well before a withdrawal. That early timing is why some players see the request on day one. Withdrawals are the latest point it must be finished.

Who licenses this casino and what is the number?+

Jeetcity Casino N.V. holds a licence from the Gaming Control Board Curaçao, number OGL/2008/6192/902. The company has operated since 2008 under that same regulator. Identity checks flow from the conditions attached to that licence.

Why does the casino want to know where my money came from?+

Source of funds sits in the same licence conditions as the identity check, and it is routine for every player who meets the criteria. Nothing in the request suggests wrongdoing on your part. A payslip or bank statement showing regular income usually closes it.